Tag: communication

My Secret Antidote to Overcoming Nervousness

I co-wrote a book called Own Your Space a couple of years ago. One of my favorite chapters is called Own Your Confidence. Here is an excerpt.

Exuding a level of ease and confidence is critical to your career success because confidence has the power to create self-fulfilling prophecies.

Success may not be an easy journey for anyone, but when you’re navigating your way to the next level,

Read the rest of this article

How Would You Rate Your Level of Energy?

When you present information or answer a call, how would you rate your level of energy?

Do you exude the level of energy that says, “I am here, I am present, and what I have to communicate is important?” Or do you sound tired and disinterested? Energy is one of those intangible non-verbal qualities that is most noticeable when lacking.

Exuding a level of positive energy takes work, especially if you are in back-to-back meetings.

Read the rest of this article

5 Networking Tips in an AI world!

In a world where AI can do it all: conduct research, write a press release, simulate a conversation, answer your questions, and collect customer data to target ads, it has become a real challenge to stand out and differentiate yourself and your services.

However sophisticated it becomes, I firmly believe that AI will never be able to build authentic, mutually reciprocal interpersonal relationships. 

Read the rest of this article

The Power of Thank You, Gracias, Obrigada, Merci!

  I spent the month of January in South Africa, where 11 official languages are spoken.

Something I have tried to do each time I get into an Uber or pay for an item is ask how you say thank you in the language of the person I am interacting with.

The look of sheer delight on the person’s face is always worth the effort, even if I butcher the pronunciation.

Read the rest of this article

Who is Henry? My inspiring and enlightening interview with The Fonz.

I recently had the pleasure of interviewing Henry Winkler, aka The Fonz, at the MJCCA book festival in Atlanta.

He is probably the warmest, most entertaining, and authentic veteran actor out there!  Winkler told stories about meeting Robin Williams as a young unknown comedian and how he immediately knew Williams was a genius. He also shared details about his lifelong friendship with Happy Days co-star Ron Howard and how much he enjoyed directing Dolly Parton.

Read the rest of this article

Are You an Illuminator or a Diminisher?

I grew up in South Africa, where the Zulu greeting, Sawubona, is much more than a polite way of saying hello. Sawubona means “I see you.” They are words that embody the importance of recognizing the worth and dignity of each person, something I strive to do in both my personal and professional lives.

I love the concept of seeing people deeply. People want to connect.

Read the rest of this article

What STOPS You?

What stops you from speaking up in a meeting?

What stops you from reaching out to someone when you need their advice?

What stops you from going up to someone you have never met and starting a conversation?

What stops you from exercising more?

What stops you from eating more protein and complex carbohydrates?

What stops you from waking up earlier?

Seriously,

Read the rest of this article

Own Your Confidence: Maximize Your Sales.

The topic of a recent keynote I gave this week was Own Your Confidence: Maximize Your Sales.

The focus was developing deep, authentic confidence that results in customers liking you, trusting you, and wanting to do business with you.

Please also listen to my conversation with master sales trainer and global sales speaker Chuck Reaves (below).

Confidence is crucial in sales and can significantly impact a salesperson’s success.

Read the rest of this article