Tag: success

The Power of Thank You, Gracias, Obrigada, Merci!

  I spent the month of January in South Africa, where 11 official languages are spoken.

Something I have tried to do each time I get into an Uber or pay for an item is ask how you say thank you in the language of the person I am interacting with.

The look of sheer delight on the person’s face is always worth the effort, even if I butcher the pronunciation.

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Own Your Confidence: Maximize Your Sales.

The topic of a recent keynote I gave this week was Own Your Confidence: Maximize Your Sales.

The focus was developing deep, authentic confidence that results in customers liking you, trusting you, and wanting to do business with you.

Please also listen to my conversation with master sales trainer and global sales speaker Chuck Reaves (below).

Confidence is crucial in sales and can significantly impact a salesperson’s success.

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Are You Adapting to Thrive?

Just over a year ago, our lives were changed forever by a force over which we had no control. We found a need to adapt to our new environment.

Our living rooms became our offices, and our webcams became our means of connecting. Each day brought a new challenge of juggling the forced integration of work and home and adapting. Camera on! Camera off.

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The Greater Impact of Dressing for Success

The Greater Impact of Dressing for Success


I was listening to NPR last week, and thought their piece on Dressing for Success was excellent. My motto has always been, “Just because anything goes, doesn’t mean it should apply to you.” Here are some of the highlights.

Clothing changes interaction dynamics

We’re all aware that the way we dress and present ourselves has an impact on the way others see us. But what’s more, that can have a real impact on the outcome of our interactions with others.

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