In his book “The Five Dysfunctions of a Team,” Patrick Lencioni identifies the heart of dysfunction as a lack of trust.
So, how do we build teams that trust each other, particularly in a hybrid environment?
The first step toward achieving confident cohesion is to help your team members connect with one another on a personal level.
While this is challenging enough to accomplish in person, it is even more difficult when some members of your team have not and may never meet in person.
Before 2020 Zoom may not have been part of your vocabulary. In 2021 even if you used a different platform, the verb “to Zoom” became synonymous with virtual meetings. As we embark on 2022, whatever virtual platform you are using, be it Webex, Microsoft Teams, or the countless other platforms that now exist, the question is, how skilled are you at truly owning your virtual space?
As we navigate the minefields of our professional and daily lives, we will inevitably face challenging situations, like insults and angry emails, or those passive-aggressive disses, like being ignored and ghosted, or left off an invitation list. Unfortunately, one of the hallmarks of these situations is a lack of communication and information, which makes decoding and responding to them doubly difficult and disempowering.
The urge to lash back immediately with some cutting rejoinder or matching insult is not going to be that helpful.
Technology was already becoming a big part of our lives prior to COVID 19, but when the virus reached pandemic levels, the transition to a virtual world accelerated. Many of us now find ourselves communicating solely online.
For those of you who had already been working remotely, the adaptation is not as drastic. However if you were used to giving presentations, having meetings with customers, and/or meeting with your team in person,
Over the last few weeks this has been the topic of my virtual keynotes, webinars and coaching.
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| 1 | Understanding the process of projecting confidence in a virtual meeting or presentation. |
In the last few weeks, our homes have become our offices and virtual meetings have replaced the boardroom and other face-to-face encounters.
MAXIMIZE YOUR ON SCREEN PRESENCE: Tips and techniques to ensure you come across with confidence and competence in your virtual meetings. (Now also available as a virtual keynote, webinar and individual coaching).
We now see our colleagues not as life-sized but as heads and shoulders in a boxes on our screens.
Beatriz Rodriguez, the Chief Diversity Officer at the Home Depot, says that the ability to accept feedback in a calm, gracious, and accepting way is essential if you are going to get ahead professionally.
She goes on to say that women can be particularly sensitive when it comes to receiving feedback. She suggests that women should not only say “Thank you” when someone takes the time to volunteer feedback, but that everyone should actively seek it.
I recently had the wonderful opportunity to speak at TEDxEmory . The overall theme
was What Makes Your Heart Beat? My topic was Owning Your Confidence: How to
Overcome Nervousness and Exude Confidence in High-Stakes Situations. I discussed
several practical techniques to help you excel in even the most stressful of
situations. They are practices I’ve developed over many years of being on television
and speaking professionally around the world,
