Tag: leadership skills

How to build trust with your teams in a hybrid world

In his book “The Five Dysfunctions of a Team,” Patrick Lencioni identifies the heart of dysfunction as a lack of trust.


So, how do we build teams that trust each other, particularly in a hybrid environment?
The first step toward achieving confident cohesion is to help your team members connect with one another on a personal level.

While this is challenging enough to accomplish in person, it is even more difficult when some members of your team have not and may never meet in person.

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The Power of Storytelling

The Power of Storytelling

In an age of information overload where we are constantly having to compete for attention, the ability to tell stories that have an emotional and intellectual impact is a critical skill.

Think about the last meeting or presentation you attended or Ted talk you watched, what did you remember, what did you repeat?

The story! Especially if the story related to you or triggered you to reflect on your own similar experience.

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What’s YOUR Style? How Personality Style Impacts Communication

Understanding your unique personality style is critical to mastering your communication skills. Equally important is your ability to assess others.

With this in mind, here are some key observational tools you can use in making your assessments.

Are you fundamentally fast-paced and outspoken, or do you tend towards being more thoughtful and observant? If you are confused by this question, then think about the last meeting you sat in.

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Tone Your Ask

Tone Your Ask
“If you don’t ask, you don’t get. If you ask, you may not always get what you want, but if you don’t ask, you won’t get” 

You’ve probably heard it said that you won’t get what you truly desire if you’re not prepared to ask for it. But for many of us, knowing how to ask for what we want in a way that makes a positive impression – and ultimately gets us the response we’re hoping for – can be challenging.

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Talking or Listening — What’s You’re Challenge?

I have been delivering keynotes and workshops on communication skills mastery for over 30 years, and I have never come across an audience member or participant who didn’t see the benefits of being a more  skilled communicator.

The first step on the road to becoming a skilled communicator is to become more aware of your specific communication style. According to Mike Bechtle, the author of Confident Conversation,  all of us fit into one of two broad categories:

-Those who have trouble talking,

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The Greater Impact of Internal Monitoring

Take a moment and think back to the last time you did or said something out of anger or frustration. Something that, on reflection, you wish you hadn’t done.

It’s in those moments that each and every one of us needs to become acutely aware of our internal monitoring system. Think of it as your own personal feedback system, an internal gauge that signals it’s time to pause, breathe and think about what you are about to say or do.

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The Greater Impact of Being a Happy Hooker

il_340x270.677239228_9yllI thought this title would get your attention! And that’s exactly what a hook is supposed to do – immediately pique the audience’s interest.

You’ve probably heard that one of the most important elements of a successful presentation is the ability to reel the audience in from the outset and make them want to listen. But how exactly do you do that? Here are a few tips.

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