Tag: Empathy

Own Your Confidence: Maximize Your Sales.

The topic of a recent keynote I gave this week was Own Your Confidence: Maximize Your Sales.

The focus was developing deep, authentic confidence that results in customers liking you, trusting you, and wanting to do business with you.

Please also listen to my conversation with master sales trainer and global sales speaker Chuck Reaves (below).

Confidence is crucial in sales and can significantly impact a salesperson’s success.

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16 Things that AI will never be able to do!

The ultra-modern convenience of Artificial Intelligence systems like ChatGPT and Waze has taken a lot of complex tasks off our hands, like collating information and writing generic blogs or navigating our way out of a traffic jam. But, however sophisticated and brilliant Artificial Intelligence becomes, there are certain things these systems will never be able to do for you. They are the very human features of interpersonal skills and emotional intelligence as embodied in the following:

  1. You are building up an inventory of your internal moments of triumph,

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Emotional Intelligence is Profitable!

Daniel Goleman is a psychologist and author widely recognized for his groundbreaking work on emotional intelligence (EI). He is the author of several books on the topic, including the bestseller “Emotional Intelligence: Why It Can Matter More Than IQ.”  So how can you increase yours? In my workshops, keynotes, and coaching, I provide tips and techniques to elevate your overall EQ.

Firstly let’s understand this often-used term.

Emotional intelligence refers to the ability to recognize,

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