Have you ever had something really difficult and disappointing happen? Were you retrenched, or passed over for the promotion you had been promised. Did someone else get the job you really, really wanted?
I know you can relate because life is imperfect and disappointment is part of all of our realities.
When you look back at that situation with hindsight, while you may still feel a twinge,
I recently had the pleasure of working with a group of salespeople for a large retailer. Each participant had been a winner in their particular store for selling the most warranties.
What did they all have in common? What differentiated them from their less successful colleagues?
The one thing they all had in common was PERSUASIVE PRESENCE. Each of them had the ability to persuade and influence their target audience,
