The topic of a recent keynote I gave this week was Own Your Confidence: Maximize Your Sales.
The focus was developing deep, authentic confidence that results in customers liking you, trusting you, and wanting to do business with you.
Please also listen to my conversation with master sales trainer and global sales speaker Chuck Reaves (below).
Confidence is crucial in sales and can significantly impact a salesperson’s success.
In his book “The Five Dysfunctions of a Team,” Patrick Lencioni identifies the heart of dysfunction as a lack of trust.
So, how do we build teams that trust each other, particularly in a hybrid environment?
The first step toward achieving confident cohesion is to help your team members connect with one another on a personal level.
While this is challenging enough to accomplish in person, it is even more difficult when some members of your team have not and may never meet in person.
In my previous blog, Networking to Enhance a Diverse, Equitable, and Inclusive Business Environment, we spoke about how it has become widely accepted that companies committed to Diversity, Equity, and Inclusion benefit from a “diversity dividend” for a whole range of reasons, including gaining access to diverse markets and tap into different and often innovative perspectives.
I have been in front of audiences both live and virtually for all of my professional life, but even I have experienced moments of terrifying self-doubt, moments when I have broken out into a cold, heart palpitating sweat in which my usual sense of breezy self-confidence just seems to drain away. In fact, I had exactly that kind of moment just before I was scheduled to introduce media mogul, philanthropist and restaurateur Ted Turner,
