In his book “The Five Dysfunctions of a Team,” Patrick Lencioni identifies the heart of dysfunction as a lack of trust.
So, how do we build teams that trust each other, particularly in a hybrid environment?
The first step toward achieving confident cohesion is to help your team members connect with one another on a personal level.
While this is challenging enough to accomplish in person, it is even more difficult when some members of your team have not and may never meet in person.