Category: Own Your Space: Confidence, Competence, Charisma

Own Your Confidence: Maximize Your Sales.

The topic of a recent keynote I gave this week was Own Your Confidence: Maximize Your Sales.

The focus was developing deep, authentic confidence that results in customers liking you, trusting you, and wanting to do business with you.

Please also listen to my conversation with master sales trainer and global sales speaker Chuck Reaves (below).

Confidence is crucial in sales and can significantly impact a salesperson’s success.

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Zoom or Bust?

This time last year Zoom may not have been part of your vocabulary, but fast forward a year: Now, even if you are using a different platform, the verb “to  Zoom” has become synonymous with virtual meetings.

So, now that we are nine months into mostly  virtual encounters, how are you faring?

Would you say your Zooms (and other virtual meeting platforms) are a boom or a bust?

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Begin With the End in Mind

Begin With the End in Mind
In The Seven Habits of Highly Effective People Steven Covey proposes a quite unusual thought experiment that he terms “beginning with the end in mind.” What he actually suggests is that you write your own obituary! While this may seem to be somewhat macabre, it is actually a brilliant exercise, in that in forces you to think about your legacy and how you would want to be remembered.

Give it a try: as you  embark on a new year and new decade,

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Does Your Response to Feedback Help or Hurt You?

Does Your Response to Feedback Help or Hurt You?Beatriz Rodriguez, the Chief Diversity Officer at the Home Depot, says that the ability to accept feedback in a calm, gracious, and accepting way is essential if you are going to get ahead professionally.

She goes on to say that women can be particularly sensitive when it comes to receiving feedback. She suggests that women should not only say “Thank you” when someone takes the time to volunteer feedback, but that everyone should actively seek it. 

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OWN YOUR CONFIDENCE: Overcoming Nervousness in High-Stakes Situations

OWN YOUR CONFIDENCE: Overcoming Nervousness in High-Stakes Situations

I recently had the wonderful opportunity to speak at TEDxEmory. The overall theme was: What makes your heart beat? And my topic was Owning Your Confidence: How to Overcome Nervousness and Exude Confidence in High-Stakes Situations. I discussed several practical techniques to help you excel in even the most stressful of situations. They are practices I’ve developed over many years of being on television and speaking professionally around the world.  

While neuroscience describes what happens when we get stressed and nervous as fight,

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Your PHYSICAL Space — How to OWN it to Persuade and Influence

How to OWN it to Persuade and Influence
How to OWN it to Persuade and Influence? We’re often told not to judge a book by its cover. But the truth is, that’s precisely what most of us do a lot of the time. We make judgments about the people we encounter very quickly. Therefore, it’s important to make a strong first impression. And to do that, you need to learn to own your physical space.

Own Your Style

While we may wish we could go to the office in yoga pants,

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Playing with the Boys (Literally!): A Lesson From Alice Cooper’s Guitarist

Earlier this week, I saw Alice Cooper live in concert. It was a great show! It’s remarkable that at age 69, he’s so energetic – a real showman, and a true professional. He gave an excellent performance!

But while Alice is, of course, an amazing musician, what impressed me most was his guitarist, a young woman named Nita Strauss. Nita has been involved with a number of rock groups, including the band Femme Fatale,

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